Clerk, the vocational title, commonly refers to a white collar office worker who conucts general office or (in some instances) sales tasks. The responsibilities of clerical workers commonly include record keeping, filing, staffing service counters and other administrative tasks. In American English, this includes shop staff, but in British English, such people are known as shop assistants and are not considered to be clerks. Also, the pronunciation is different: /klɑː(ɹ)k/ ('clark'/'clahk') in most British English dialects, but /klɝk/ ('clurk') in American English.