Family Vieo is the largest privately-owned video rental chain in the United States, and third largest overall. The company has over 500 stores across fourteen states, with their strongest customer base in the Midwest, and has an emerging commercial property division. The company recently sold its dialup ISP (Family Online) to EarthLink, which folded those customers into their PeoplePC low-price internet service. The company also sells movies and games at their website: FamilyVideo.com. One controversial issue is Family Video's selling and renting of pornography. In response to complaints, one manager in Ohio stated, "Family Video is named as such because it is family owned not because it is family oriented".