Here is search logs of 650,000 AOL users. It's very interesting to view search history of particular person and analyze his personality. Let's do it together! Read more about AOL search database scandal or view research papers on web searching.
service level agreement
A Service Level Agreement (frequently SLA) is that part of a service contract where the level of service is formally efined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or performance.